Privacy Policy for California Residents

Effective Date: April 9, 2025

This Privacy Policy for California Residents supplements the information contained in the Heyheyy Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA), and any terms defined in the CCPA have the same meaning when used in this Policy.

Information We Collect

Our Website collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include:

Publicly available information from government records.
Deidentified or aggregated consumer information.
Information excluded from the CCPA's scope, such as:
- Health or medical information covered by HIPAA and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data;
- Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

In particular, our Website has collected the following categories of personal information from consumers within the last 12 months:

Category	Examples	Collected
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.	YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	YES
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	YES
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	YES
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier (e.g., fingerprints, faceprints, voiceprints), and health or exercise data.	NO
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	YES
G. Geolocation data.	Physical location or movements.	YES
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	YES
I. Professional or employment-related information.	Current or past job history or performance evaluations.	NO
J. Non-public education information.	Education records directly related to a student maintained by an educational institution or party acting on its behalf (e.g., grades, transcripts, class lists).	NO
K. Inferences drawn from other personal information.	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	NO

Our Website obtains the categories of personal information listed above from the following sources:

Directly from you. For example, from forms you complete or products and services you purchase.
Indirectly from you. For example, from observing your actions on our Website.
From third parties. For example, from our business partners.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question, we will use that personal information to respond to your inquiry, or if you provide your information to purchase a product or service, we will use it to process your payment.
To provide, support, personalize, and develop our Website, products, and services.
To create, maintain, customize, and secure your account with us.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns.
To personalize your Website experience and to deliver content and product or service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
To help maintain the safety, security, and integrity of our Website, products and services, databases, and other technology assets.
For testing, research, analysis, and product development, including to develop and improve our products and services.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information or as otherwise stated in the CCPA.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, or other sale or transfer of some or all of our assets, in which personal information held by us is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may share your personal information by disclosing it to a third party for a business purpose. These disclosures occur under written contracts describing the business purpose, requiring the recipient to keep the personal information confidential, and prohibiting using it for purposes other than performing under the contract. In the past 12 months, Heyheyy has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.

We do not sell personal information. In the past 12 months, Heyheyy has not sold any personal information.

Personal Info Category	Category of Third-Party Recipients (Business Purpose Disclosures)	Sales
A: Identifiers.	Service Providers	None
B: CA Customer Records personal information categories.	Service Providers	None
C: Protected classification characteristics under CA or federal law.	None	None
D: Commercial information.	None	None
E: Biometric information.	None	None
F: Internet or similar network activity.	Data analytic providers (e.g., Google Analytics)	None
G: Geolocation data.	None	None
H: Sensory data.	None	None
I: Professional or employment-related information.	None	None
J: Non-public education information.	None	None
K: Inferences drawn from other personal information.	None	None

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise them.

Right to Know and Data Portability

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (“right to know”). Once we receive your request and confirm your identity, we will disclose:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (a data portability request).
If applicable, information regarding the sale or disclosure of your personal information for a business purpose.

Right to Delete

You have the right to request that we delete any of your personal information that we have collected and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will review your request and determine if an exception allows us to retain the information. We may deny your request if retaining the information is necessary for us or our service providers to:

Complete the transaction for which the personal information was collected, provide a requested product or service, fulfill the terms of a written warranty or product recall, or otherwise perform a contract with you.
Detect security incidents, protect against malicious, deceptive, or illegal activity, or prosecute those responsible for such activities.
Debug to identify and repair errors that impair functionality.
Exercise free speech or ensure the right of another consumer to exercise their free speech rights.
Comply with the California Electronic Communications Privacy Act.
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest if deletion may likely render impossible or seriously impair the research, and you previously provided informed consent.
Enable internal uses that are aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of the information compatible with the context in which you provided it.

Exercising Your Rights to Know or Delete

To exercise the rights described above, please submit a request by either:

Emailing us at [email protected]
Visiting [email protected] (you may email your request here as well)

Only you, or a person legally authorized to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child.

You may only request to know twice within a 12-month period. Your request to know or delete must:

Provide sufficient information to allow us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with enough detail for us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide personal information if we cannot verify your identity or authority and confirm the personal information relates to you.

We will only use personal information provided in a request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We will confirm receipt of your request within 10 business days. If you do not receive confirmation within 10 days, please contact [email protected].

We strive to respond to a verifiable request within 45 days. If more time is needed (up to an additional 45 days), we will inform you of the reason and extension period in writing. We will deliver our written response through your user account if you have one, or by mail or electronically if you do not.

Any disclosures we provide will cover only the 12-month period preceding the request’s receipt. If we cannot comply with a request, we will inform you of the reason. For data portability requests, we will provide your personal information in a readily usable format.

We generally do not charge a fee to process or respond to verifiable requests unless they are excessive, repetitive, or unfounded. If a fee is required, we will provide a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives allowed by the CCPA that relate to your personal information’s value, under written terms. Participation in such programs requires your prior opt-in consent, which you may revoke at any time.

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code § 1798.83) permits users of our Website who are California residents to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To make that request, please email [email protected].

Changes to Our Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website after any changes are posted constitutes your acceptance of the revised policy.

Contact Information

If you have any questions or comments about this notice, the ways in which Heyheyy collects and uses your information as described here and in the Privacy Policy, or if you would like to exercise your rights under California law, please contact us:

Website Contact: [email protected]
Email: [email protected]
Business Address: King County, Washington

If you need to access this Policy in an alternative format due to a disability, please contact [email protected].